Samsung, one of the world’s leading technology companies, has announced an expansion of its self-repair program, which allows customers to order genuine Samsung parts, tools, and repair manuals to perform self-repairs on various Samsung products. The program, which was launched in August 2022 in partnership with iFixit, a popular online platform for DIY repairs, now covers more devices and regions than before.
Samsung Galaxy S22 Series Joins the Self-Repair Program
The most notable addition to the self-repair program is the Samsung Galaxy S22 series, the latest flagship smartphones from Samsung that were released in January 2023. Customers who own the Galaxy S22, Galaxy S22 Plus, or Galaxy S22 Ultra can now order parts such as the display assembly, rear glass, and charging port from iFixit and follow the step-by-step guides to fix their own devices. This can save them time and money, as well as reduce the environmental impact of electronic waste.
The Galaxy S22 series joins the previous Galaxy S20 and S21 series, as well as the Galaxy Tab S7 Plus tablet, as the only Samsung mobile devices that are eligible for the self-repair program. Samsung has not yet added other popular devices such as the Galaxy Z Fold 3, Galaxy Z Flip 3, or the Galaxy Tab S8 series to the program.
Samsung Galaxy Book Pro Laptops Become the First Laptops in the Self-Repair Program
Another significant addition to the self-repair program is the Samsung Galaxy Book Pro and Galaxy Book Pro 360 laptops, which are the first laptops to be part of the program. Customers who own the 15-inch models of these laptops can now order parts such as the case front and rear, display, battery, touchpad, power button, and rubber feet from iFixit and repair their own laptops. This can extend the lifespan of their laptops and avoid the hassle of sending them to Samsung for service.
However, there is a limitation to the laptop self-repair program, as only the 15-inch models of the Galaxy Book Pro and Galaxy Book Pro 360 are supported. Customers who own the 13-inch models, including the Galaxy Book Pro 360 5G, are not eligible for the program yet. Samsung has also not added other laptop models such as the Galaxy Book 2 series to the program.
Samsung Self-Repair Program Expands to 30 More Countries in Europe
In addition to adding more devices to the self-repair program, Samsung has also expanded the program to 30 more countries in Europe, bringing the total number of countries where the program is available to 37. Customers in these countries can now access the iFixit website and order Samsung parts, tools, and repair manuals in their local languages and currencies. The list of countries where the self-repair program is available can be found on the Samsung website.
Samsung’s self-repair program is part of its commitment to sustainability and customer satisfaction. By providing customers with the option to repair their own devices, Samsung hopes to reduce the environmental impact of electronic waste, as well as empower customers to take control of their devices and extend their usability. The self-repair program is also a response to the growing demand for the right to repair, which advocates for consumers’ ability to repair their own products without being restricted by manufacturers.
