Corrections Policy

Why we correct in public

A news site that hides its mistakes is asking readers to take everything else on trust. Budgy App corrects errors openly, in the story where they occurred, with a note saying what was wrong and what is right. We do this whether the error was found by a reader, a source, a press office or one of us, and whether it was in a story about an election or a story about a game console.

The point is not to punish anyone. It is so that the record you rely on is accurate, and so that you can see for yourself how often we get things wrong.

Three kinds of change

A correction fixes a factual error: a wrong name, number, date, score, currency, title, quotation or attribution. It is the most serious category and always carries a note.

A clarification addresses something that was accurate but incomplete or open to misreading. A story that gave a price without saying which country it applied to, or reported a result without saying it was provisional, gets a clarification. It also carries a note.

An update adds new information to a developing story: a further statement, a confirmed count, a result that has now been ratified, a product that has now shipped. Updates are marked with the time they were made. They are not corrections, because nothing in the original was wrong when it was written.

Fixing a typo or a formatting glitch that does not change meaning is not noted. If you think a change we treated as trivial altered the meaning, tell us and we will add a note.

How to tell us

Write to support@budgyapp.com with CORRECTION in the subject line. Include the link to the story, quote the sentence or figure you dispute and tell us what you believe is correct and how you know. A link to the official record, the filing, the schedule or the announcement that shows the right version shortens the process considerably.

You do not need to be affected by the story to report an error in it. A reader who noticed we confused two players with the same surname, two towns with the same name or two companies with similar names has done exactly what we want. Complaints about tone, emphasis or headline framing that do not allege a factual error go to the same address and are treated as complaints; they are read by an editor who was not involved and they get a reply.

What happens next

Correction requests are read the same day. An editor checks the claim against the source material used for the story and against whatever you have sent. If you are right, the story is corrected, a note is added and you get a reply saying so. If we believe the story was right, we reply explaining why and pointing to the evidence, and you are welcome to come back with more.

If we cannot determine the truth quickly, the disputed passage is softened or marked as disputed while we find out, rather than left standing as fact. Simple errors are usually fixed within hours. Disputes that require a response from an organisation, a records request or a document we do not yet have can take days, and if they do we tell you where we are.

Where the note goes

The correction note appears in the story itself, near the top for serious errors and at the end for minor ones, with the date and time of the correction. The error is fixed in the body of the story; we do not leave a wrong figure standing and merely append the right one below. Where a wrong fact appeared in a headline, the note says so, because headlines travel further than stories. Where a story has been shared on social media with the wrong fact in the post, we post the correction there too.

Errors that carry particular cost

Some errors matter more because readers act on them quickly or because they harm a person. A wrong price, a misplaced decimal, a percentage reported from the wrong base, a currency conversion applied to the wrong figure, a travel rule reported for the wrong country or a recall attributed to the wrong model are corrected with urgency, and the note goes at the top regardless of how small the change looks.

Where a person has been misidentified, misquoted or wrongly described, whether an athlete, an executive, an official, an artist or a private individual, we contact the person directly if we can, correct the story and place the note prominently. An error about a person is the one we take most seriously.

Requests to remove stories

We do not unpublish accurate stories because they have become inconvenient to a company, a club, an official or a public figure. Accurate reporting is a record, and removing it quietly falsifies the record. We will consider adding an update that reflects later developments, correcting any error and, in rare cases involving private individuals where the public interest has faded and the harm is severe, removing a name from a story. Each such request is decided by an editor on its facts and answered in writing.

Breaking news and live coverage

During a developing story, such as an election count, a disaster, a major match, a product launch or a market shock, early reports change. We label developing stories as such, timestamp each update and, when an earlier detail turns out to be wrong, say so in the update rather than silently overwriting it. A figure heard in a press conference and later contradicted by the official record is corrected to the record.

The correction log

Every correction and clarification is recorded internally with the story, the error, the fix, the source of the report and the time. We review the log periodically to find patterns. A type of error that keeps recurring is a process problem rather than bad luck, and it is fixed at the process level. Several rules in our fact-checking policy exist because the log showed we needed them.

Last updated: September 2026